Privacy Policy

Effective Date: 29. December 2023

F ONLINE ("We," "Us," "Our") is committed to protecting your privacy. This Privacy Policy explains how We collect, use, disclose, and safeguard your information when you access our website from Canada through these domains: feydom.al, feydom.ba, feydom.bg, feydom.ca, feydom.ch, feydom.com, feydom.com.cn, feydom.cz, feydom.de, feydom.ee, feydom.es, feydom.fi, feydom.ie, feydom.lt, feydom.lv, feydom.me, feydom.mk, feydom.pt, feydom.ro, feydom.rs, feydom.se, feydom.uk, feydomks.com, feydomliving.be, feydomliving.dk, feydomliving.fr, feydomliving.nl and feydomliving.pl ("Website").

Please read this Privacy Policy carefully. By using Our Website, you consent to the collection, use, disclosure, and storage of your information as described in this Privacy Policy.

INFORMATION WE COLLECT

We collect information that you voluntarily provide to us when you send a message, purchase products or services, participate in promotions, or otherwise interact with the Website.

1. Personal Information: We collect personal information such as your name, email address, mailing address, phone number, and payment information when you send a message, place an order, or sign up for our newsletter.
2. Automatically Collected Information: We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Website, and other technical information.

HOW WE USE YOUR INFORMATION

We use your information to:

1. Process and manage your orders and payments.
2. Improve, personalize, and expand the Website and our services.
3. Communicate with you, including responding to your inquiries, providing updates, and marketing and promotional materials.
4. Monitor and analyze trends, usage, and activities in connection with our Website.
5. Prevent and detect fraud, abuse, and other illegal activities.

DISCLOSURE OF YOUR INFORMATION

We share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. Our data processors include:

• FEYDOM CANADA - Order processing and customer service
• NETCUP - Website hosting
• ZOHO MAIL - Email hosting
• ZEPTOMAIL - Transactional email delivery
• STRIPE - Payment processing

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or protect the personal safety of users of the Website or the public.

COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect and store your information. You can learn more about these technologies and how to manage your preferences by visiting our Cookie Policy.

DATA SECURITY

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure.

YOUR RIGHTS

You have certain rights under applicable data protection laws, including:

1. Right to access, correct, update, or request deletion of your personal information.
2. Right to object to processing of your personal information or ask us to restrict processing.
3. Right to opt-out of marketing communications.
4. Right to withdraw your consent at any time.
5. Right to complain to a data protection authority about our collection and use of your personal information.

To exercise your rights, please contact us using the contact information provided below.

DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

INTERNATIONAL TRANSFERS

Your information may be transferred to, stored, and processed in countries other than the country in which it was collected. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

CHILDREN'S PRIVACY

Our Website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately using the contact information provided below. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to remove that information from our systems.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@feydom.com