Warranty

Warranty Period

Our furniture is covered by a warranty period of two years from the date of purchase.

What is Covered

This warranty covers any defects in materials or workmanship that arise during the warranty period. If a defect is discovered, we will repair or replace the item at our discretion.

What is Not Covered

This warranty does not cover damage caused by misuse, abuse, or negligence. It also does not cover damage caused by natural wear and tear or by accidents, including but not limited to stains, burns, cuts, or scratches.

How to File a Claim

To file a claim under this warranty, please contact us by email or phone. We will require proof of purchase, a detailed description of the issue, and photos of the damaged item. We will then evaluate your claim and determine whether it is covered by our warranty policy.

Shipping and Handling

If a claim is approved, we will cover the cost of shipping and handling for the replacement or repaired item.

Exclusions

Our warranty policy only applies to products purchased directly from our website. Products purchased from third-party retailers or resellers are not covered by our warranty policy.

Limitations

Our warranty policy is limited to the repair or replacement of the defective item. We are not liable for any other damages or losses, including but not limited to incidental or consequential damages.

Fabric Color Shade Disclaimer

Please note that there may be slight variations in the color shade of fabric materials used in our products. If you decide to add additional elements or accessories in the same fabric at a later date, the fabric color may not be an exact match to your original purchase. These subtle differences in color shade can result from various factors, such as dye lots or manufacturing processes. As this variation is a natural occurrence and not a defect in the fabric or workmanship, it is not covered under the warranty. Please consider this possibility when making additional purchases or customizing your items with the same fabric material.

If you have any questions or concerns regarding our warranty, please feel free to contact our customer support team.